Terms and Conditions

KisaNetra ("we", "us", "our"), accessible at kisanetra.in, is an AI-powered agricultural platform providing crop advisory, cost efficiency recommendations, irrigation guidance, commodity price data, AI crop disease detection (image-based), a farm labour marketplace, government scheme listings, and educational content — primarily for farmers and agricultural professionals in Andhra Pradesh and Telangana, India.

The platform is developed and operated under the proprietary technology framework "CropConnect" (Patent Application ID: 202541043259), filed with the Indian Patent Office.

KisaNetra has three distinct user types, each with specific rights and responsibilities:

⚠️ Critical: All AI-generated recommendations are advisory only. KisaNetra is not liable for any crop loss, financial loss, or farming decisions made based on platform output.

All crop recommendations, cost efficiency analyses, irrigation suggestions, and disease diagnoses provided by KisaNetra — including the Cost Efficiency Advisor, AI crop disease detection (image-based via Google Gemini API), and the AI chat assistant — are generated using AI models and benchmark data sourced from government and research institutions including:

• ANGRAU (Acharya N.G. Ranga Agricultural University)
• PJTSAU (Professor Jayashankar Telangana State Agricultural University)
• NABARD (National Bank for Agriculture and Rural Development)
• ICRISAT (International Crops Research Institute for the Semi-Arid Tropics)

These outputs are for informational and advisory purposes only and do not constitute professional agronomic, veterinary, financial, or legal advice. AI models may produce inaccurate, incomplete, or context-inappropriate suggestions.

The final decision and responsibility for any farming action rests entirely with the farmer. KisaNetra and its founders expressly disclaim all liability for crop loss, financial loss, input wastage, or other damages resulting from reliance on platform recommendations. Before making significant financial decisions or applying treatments, users are strongly advised to consult a qualified agricultural officer or expert.

Commodity and mandi price data displayed on KisaNetra is sourced from the Government of India's agmarknet.gov.in API. This data is provided for reference and informational purposes only.

• We do not guarantee the real-time accuracy, completeness, or timeliness of price data.
• Data may be delayed, incomplete, or subject to errors originating from the source API.
• KisaNetra is not responsible for financial losses, missed transactions, or decisions made based on commodity price data displayed on the platform.
• Users should independently verify prices with their local agricultural marketing committee (APMC/mandi) before entering into any transaction.

KisaNetra provides a Farm Labour Marketplace feature that facilitates connections between farmers (hirers) and agricultural workers via location-based matching and WhatsApp contact links.

• KisaNetra is a connecting platform only. We are not a party to, and do not oversee, any employment agreement, wage arrangement, work schedule, or workplace condition between farmers and workers.
• We do not verify the identity, skills, work history, or conduct of marketplace users beyond basic OTP account verification.
• KisaNetra is not responsible for any wage disputes, workplace accidents, injuries, property damage, or legal claims arising from any arrangement between a farmer and a worker facilitated through our platform.
• Location data (GPS coordinates) used for distance matching is processed for the sole purpose of displaying proximity and is governed by our Privacy Policy.
• Users are prohibited from using the Marketplace for human trafficking, forced labour, illegal child labour, or any activity violating Indian labour law. Violations will result in immediate account termination and reporting to law enforcement.

KisaNetra operates an online marketplace intermediary facilitating discovery and transactions between independent third-party sellers (vendors, distributors, seed dealers, fertilizer retailers, and equipment suppliers) and prospective buyers (farmers and agricultural enterprises).

• Intermediary Status: KisaNetra is an electronic intermediary under Section 79 of the Information Technology Act, 2000. All contracts for the sale, delivery, warranty, and quality of goods are strictly bilateral contracts between the seller and the buyer.
• No Title or Product Liability: KisaNetra does not manufacture, package, store, test, or take title to products sold by third-party sellers.
• Seller Terms: Any merchant or vendor listing agricultural inputs on KisaNetra must adhere to our dedicated Seller Terms and Conditions, including mandatory statutory licensing (Seeds Control Order 1983, Fertilizer Control Order 1985, Insecticides Act 1968) and verification in seller_documents.

The crop disease detection feature analyzes images uploaded by farmers using AI vision models (Google Gemini API) to suggest possible crop diseases or pest infestations.

• Results are probabilistic and may be inaccurate. Image quality, lighting, and the scope of disease visible in the image significantly affect output accuracy.
• Disease detection results are advisory only and should not be treated as a definitive diagnosis.
• Always confirm serious disease concerns with a local agricultural officer, Krishi Vigyan Kendra (KVK) expert, or licensed agrochemical dealer before applying treatments.
• Images uploaded for disease detection are processed and stored as described in our Privacy Policy.

KisaNetra offers an "Educator" account type for agricultural experts who wish to publish content, answer farmer queries, and contribute to the platform's knowledge base.

• Verification: Educator status is granted only after manual review by our admin team based on credentials or certificates submitted during application. Uploading false, forged, or misleading credentials will result in immediate and permanent account termination.
• Content responsibility: Educators are solely and fully responsible for the accuracy, completeness, and good faith of all advice, articles, and educational content they publish on KisaNetra.
• Not a substitute for consultation: Content from Educators is educational and informational. It does not constitute professional advisory services and should not replace in-person consultation for critical or high-stakes farming decisions.
• Right to remove content: We reserve the right to revoke Educator status or remove content that is inaccurate, misleading, commercially biased, or violates these Terms, without notice and at our sole discretion.
• Conduct standards: Educators must maintain professional conduct and may not use their platform access to defame other users, solicit payments from farmers, or publish content on behalf of commercial entities without clear disclosure.

All users agree not to:

• Submit false or misleading information, including fake credentials or fabricated farm data.
• Harass, threaten, or abuse other users through any platform feature.
• Attempt unauthorized access to admin systems, other users' accounts, or platform infrastructure.
• Scrape, copy, or redistribute platform content (crop data, AI outputs, market prices) for commercial purposes without written permission.
• Use the platform in violation of any applicable Indian law, including the IT Act 2000, the Bharatiya Nyaya Sanhita, 2023, or the DPDP Act 2023.
• Introduce malware, bots, or automated scripts that interfere with platform functionality.

All KisaNetra branding, visual design, platform content, AI models, and proprietary technology — including the platform's underlying CropConnect system (Patent Application ID: 202541043259) — are the intellectual property of KisaNetra and its founders.

• You may not reproduce, distribute, or create derivative works from KisaNetra content or branding without prior written consent.
• You retain ownership of content you submit (crop images, chat queries, Educator-published articles) but grant KisaNetra a non-exclusive, worldwide, royalty-free license to use, store, process, and display such content solely to operate, improve, and promote the platform.
• You represent that any content you submit does not infringe the intellectual property rights of any third party.

To the maximum extent permitted by applicable Indian law, KisaNetra, its founders, employees, and partners shall not be liable for any:

• Crop loss, yield reduction, or financial loss resulting from AI recommendations or commodity price data.
• Disputes, injuries, property damage, or losses arising from the Farm Labour Marketplace.
• Inaccurate disease diagnoses or inappropriate treatment applications made based on platform output.
• Loss of data, service downtime, or technical failures.
• Outcomes resulting from Educator-provided advice or content.

In no event shall KisaNetra's total aggregate liability exceed the amount paid by the user to KisaNetra (if any) in the twelve months preceding the claim. Our platform is provided on an "as is" and "as available" basis.

KisaNetra reserves the right to suspend or permanently terminate accounts (including Educator accounts) for:

• Submission of fraudulent or falsified credentials (Educators).
• Harassment, abuse, or threats toward other users or platform staff.
• Misuse of the Farm Labour Marketplace including illegal employment practices.
• Unauthorized access attempts or hacking of platform systems.
• Repeated or severe violation of any provision of these Terms.
• Any activity that violates applicable law.

Termination decisions are at KisaNetra's sole discretion. Users may appeal a termination by contacting us at the email address below. We reserve the right to retain records of terminated accounts as required by law.

We may update these Terms from time to time. When we make material changes, we will notify registered users via in-app notification, SMS to the registered phone number, or a prominent notice on the platform homepage — at least 7 days before the changes take effect where practicable.

Continued use of the platform after the effective date of updated Terms constitutes your acceptance of those changes. If you do not agree to the updated Terms, you must stop using the platform and may request account deletion as described in our Privacy Policy.

These Terms are governed by and construed in accordance with the laws of India, including the Information Technology Act 2000 and applicable rules thereunder.

Any dispute arising out of or relating to these Terms, the Privacy Policy, or your use of the platform shall be subject to the exclusive jurisdiction of the competent courts in Andhra Pradesh, India.

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, user grievances regarding platform use or intermediary services may be directed to our Grievance Officer: